Contact
Get in Touch
The contact information page provides all the necessary ways to reach us. We'd love to hear from you! Whether you have a question about a product, need help with an order, or just want to say hello — our team is here to help. Your feedback is valuable to us, and we strive to respond to all inquiries promptly.
Email Us
If you prefer to write to us, you can always reach out via email at abhideepsingh25@gmail.com. We typically respond within 24–48 hours, Monday through Friday, so don’t hesitate to reach out with your questions!
Order Support
If you need assistance regarding your order status, shipping options, or returns, please include your order number in your message. This will help us assist you as quickly as possible and ensure that your experience is as smooth as possible.
Business Hours
We are available for inquiries during the following hours:
- Monday – Friday: 9:00 AM – 6:00 PM PST
- Saturday – Sunday: Closed
Product Questions
Are you looking for skincare or makeup recommendations? On our contact information page, just let us know your skin type, specific concerns, and budget, and we'll be glad to suggest perfect products from our Urbnova collection.
Returns & Exchanges
If you're not satisfied with your purchase, we recommend visiting our Returns & Exchanges page for full details on our hassle-free policy. We believe in ensuring customer satisfaction, and our easy returns process enables you to exchange or return products seamlessly.
Thank you for considering us for your beauty needs! We look forward to hearing from you soon and helping make your experience exceptional.